Hong Kong Connectivity Issues

Incident Report for Streamline-Servers

Identified

Our upstream provider is experiencing internal connectivity issues due to subsea cable cuts. While end users will not face disruptions when connecting to their services, management access may be limited.

This primarily affects connectivity to the Game Panel, databases, and other management tools.

Our upstream provider is actively working on repairs, and we expect resolution in the coming weeks.

We appreciate your patience and will provide further updates as progress is made.

If you have any queries or would like to move server location, please contact us via Support Tickets.

Posted Jan 30, 2025 - 13:07 UTC

This incident affects: Game & Voice Servers (Asia - Hong Kong).