Customer Portal Patching
Monitoring - The PHP project has announced upcoming security patches addressing several potentially high-severity vulnerabilities.

We have completed an assessment of our environment and have found no affected systems. Your services remain secure and unaffected.

As an additional precaution, we are temporarily taking PHP based systems offline until the patches are released and applied. We expect this to be completed within 24 hours.
Oct 21, 2026 - 04:23 UTC
Websites Under Maintenance
Main Website Under Maintenance
Billing Panel Under Maintenance
Game Panel Operational
Dedicated Server Panel Under Maintenance
Game & Voice Servers Operational
Australia - Sydney Operational
Australia - Melbourne Operational
Australia - Brisbane Operational
Australia - Perth Operational
Australia - Adelaide Operational
New Zealand - Auckland Operational
North America - Los Angeles Operational
North America - Chicago Operational
North America - New York Operational
North America - Texas Operational
North America - Miami Operational
North America - Seattle Operational
North America - Atlanta Operational
North America - Canada Operational
South America - Brazil Operational
Europe - Germany Operational
Europe - France Operational
Europe - Netherlands Operational
Europe - London Operational
Asia - Singapore Operational
Asia - Tokyo Operational
Asia - Hong Kong Operational
Dedicated Servers Operational
Australia - Sydney Operational
Australia - Melbourne Operational
Australia - Brisbane Operational
Australia - Perth Operational
Australia - Adelaide Operational
New Zealand - Auckland Operational
Asia - Singapore Operational
Asia - Hong Kong Operational
Asia - Tokyo Operational
North America - Los Angeles Operational
North America - New York Operational
Europe - Germany Operational
Europe - Netherlands Operational
Web Hosting Operational
Australia - Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

Unresolved incident: Customer Portal Patching.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Brisbane Game Server Emergency Migration
Resolved - This incident has been resolved.
Oct 10, 09:24 UTC
Identified - We are performing an emergency migration of our Brisbane game hosting servers due to failing hardware that requires urgent replacement.

This maintenance will result in approximately **4–8 hours of downtime** for affected game servers while we migrate services to the replacement infrastructure.

**Affected IP addresses:**
- 103.62.50.2
- 103.62.50.5
- 103.62.50.10
- 103.62.50.13
- 103.62.50.14
- 103.62.50.15
- 103.62.50.17
- 103.62.50.19
- 103.62.50.20
- 103.62.50.25
- 103.62.50.28
- 103.62.50.31
- 103.62.50.35
- 103.62.50.41
- 103.62.50.50

Our team is working to complete the migration as quickly as possible and minimise disruption to customers.

We apologise for the inconvenience and will provide further updates as the migration progresses.
Oct 9, 12:33 UTC

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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