Ongoing Incidents

Thursday 19th May 2022

North America - Texas Texas HPGS 1 Outage

We are currently investigating a server outage with Texas HPGS 1.

Our team is investigating, and updates will be provided as they become available.

IPs Affected

  • 160.202.166.11
  • 160.202.166.12
  • 160.202.166.14

We apologise for any inconvenience caused.

UPDATES

  • Currently investigating the cause of outage

Tuesday 17th May 2022

Australia - Perth Perth HPGS Plus 1 Outage

We are currently investigating a server outage with Perth HPGS Plus 1.

Our team is investigating, and updates will be provided as they become available.

IPs Affected

  • 45.121.208.27
  • 45.121.208.28

We apologise for any inconvenience caused.

UPDATES

  • Currently investigating the cause of outage
  • We have identified the issue and will be deploying a technician

Friday 29th April 2022

Australia - Perth Scheduled Power Maintenance - Perth Game Servers

There is upcoming maintenance in the datacenter which will affect two systems in Perth over a number of days. During each day we expect up to 12 hours of downtime.

Day 1

Scheduled Start: 6:00 AM AWST - 29/04/2022

Scheduled End: 18:00 PM AWST - 29/04/2022

Day 2

Scheduled Start: 6:00 AM AWST - 03/05/2022

Scheduled End: 18:00 PM AWST - 03/05/2022

Day 3

Scheduled Start: 6:00 AM AWST - 07/05/2022

Scheduled End: 18:00 PM AWST - 07/05/2022

Day 4

Scheduled Start: 6:00 AM AWST - 21/05/2022

Scheduled End: 18:00 PM AWST - 21/05/2022

During the above scheduled times servers on the following machines may experience an outage of up to 12 hours.

  • Perth HPGS 3 (45.121.208.17 & 45.121.208.18)

  • Perth HPGS 4 (45.121.208.21 & 45.121.208.32)

We apologise for any inconvenience caused.

Past Incidents

Thursday 19th May 2022

North America - Texas Texas HPGS 1 Outage

We are currently investigating a server outage with Texas HPGS 1.

Our team is investigating, and updates will be provided as they become available.

IPs Affected

  • 160.202.166.11
  • 160.202.166.12
  • 160.202.166.14

We apologise for any inconvenience caused.

UPDATES

  • Currently investigating the cause of outage

Tuesday 17th May 2022

Australia - Perth Perth HPGS Plus 1 Outage

We are currently investigating a server outage with Perth HPGS Plus 1.

Our team is investigating, and updates will be provided as they become available.

IPs Affected

  • 45.121.208.27
  • 45.121.208.28

We apologise for any inconvenience caused.

UPDATES

  • Currently investigating the cause of outage
  • We have identified the issue and will be deploying a technician