Ongoing Incidents

Tuesday 20th October 2020

Australia - Sydney Planned Sydney Upgrades

Scheduled Start: 1:00 AM AEDT

Scheduled End: 5:00 AM AEDT

Phase 1: 20/10/2020

Phase 2: 21/10/2020

Phase 3: 26/10/2020

Phase 4: 27/10/2020

Note: Customers that are affected by this maintenance will be emailed outlining which services and phases they are affected by.

Maintenance Overview

To ensure optimal performance and allow you to take advantages of our recent network upgrades, we will be relocating some equipment into our new facility in Equinix SY5.

During the above times there will be a brief period of up to 60 minutes whereby your service will be unreachable while we process the move.

We apologise for any inconvenience caused. Please reach out if you have any questions regarding these upgrades.

Past Incidents

Tuesday 20th October 2020

Australia - Sydney Planned Sydney Upgrades

Scheduled Start: 1:00 AM AEDT

Scheduled End: 5:00 AM AEDT

Phase 1: 20/10/2020

Phase 2: 21/10/2020

Phase 3: 26/10/2020

Phase 4: 27/10/2020

Note: Customers that are affected by this maintenance will be emailed outlining which services and phases they are affected by.

Maintenance Overview

To ensure optimal performance and allow you to take advantages of our recent network upgrades, we will be relocating some equipment into our new facility in Equinix SY5.

During the above times there will be a brief period of up to 60 minutes whereby your service will be unreachable while we process the move.

We apologise for any inconvenience caused. Please reach out if you have any questions regarding these upgrades.