Some systems are experiencing issues and/or maintenance has been scheduled

Ongoing Incidents

Wednesday 7th November 2018

Game Panel Game Servers - Server Upgrades

Over the next few weeks we will be updating a large number of our game server machines. Please find below the dates and times for each systems upgrade. During the specified times, machines will become unusable for up to 2 hours while the upgrades are performed.

--- Upcoming ---

--- Finished ---

Chicago - IPs: 160.202.165.0/24

Scheduled Start: 8:30 PM Sydney Local Time - 07/11/2018

Scheduled End: 11:30 PM Sydney Local Time - 08/11/2018

Past Incidents

Thursday 15th November 2018

Australia - Sydney Sydney Transit Routing

Start: 7:00 AM Sydney Local Time - 15/11/2018

Our network team is currently investigating a routing issue in Sydney. We will supply updates on this as they come up.

Affected IPs

103.212.224.0/22

103.62.51.0/24

Update:

We have now had confirmation all ranges are no longer being falsely advertised by Telstra.

We apologise for any inconvenience caused and are following up with Telstra.

Update:

Telstra technicians have begun working on a fix for the incorrect IP announcements.

They have started rolling these out, and they plan to have this resolved within the next hour.

Update:

The issue appears to be with Telstra Global incorrectly announcing certain IP ranges. This is causing our some of our network to be rerouted to them, resulting in connectivity being lost.

Our team is in the process of putting together a workaround. They are also working with Telstra to have these incorrect announcements removed.

Tuesday 13th November 2018

North America - Seattle Seattle System Offline

Start: 9:30 PM Seattle Local Time - 12/11/2018

We have received reports of a system in Seattle experiencing issues.

Our team is currently investigating, and all updates will be provided via this status page.

IPs Affected

64.42.177.170 - 173

Update:

This has since been resolved