Streamline-Servers
Insurgency Sandstorm Server Launch Issue on Windows Server 2019
Identified - We are currently investigating an issue where Insurgency Sandstorm servers hosted on Windows Server 2019 fail to start and show a StartError in the game panel.

🛠️ What’s Causing This?


The issue is caused by the latest version of the game server software requiring Windows system functions that are not available in Windows Server 2019. Although this presents to users as a generic "StartError", the root cause is a missing function in the operating system that the server needs to run.
These functions are only present in Windows Server 2022 and newer systems.

🔄 What Are Your Options?


1. 🕒 Wait for a Game Update
We are monitoring future updates from the developers. A game patch may restore compatibility with Windows Server 2019. We’ll post an update here if that happens.
2. 📩 Request Migration to Windows Server 2022
To resolve the issue immediately, you may open a support ticket to request migration to a server running Windows Server 2022.
Note: This will result in a change to your server’s IP address.


Thank you for your understanding. Please reach out to our support team if you need assistance or would like to initiate a migration.
Apr 23, 2025 - 05:19 UTC
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Degraded Performance
Partial Outage
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Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

Unresolved incident: Insurgency Sandstorm Server Launch Issue on Windows Server 2019.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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