Transit Increased Latency - Sydney Thursday 6th June 2019 17:20:00

Our internal alerts have noted an increase in latency for transit users in Sydney.

Our network team is investigating the root cause of this.

Further updates will be supplied when available.

The affected line card has now been bypassed.

All traffic is returning to normal low latency paths.

Please contact our support team if you continue to experience high latency.

Upstream have advised they are performing the fixes to the line card now.

They have advised an ETR of 30 - 60 minutes.

Further updates will be provided as they become available.

Our upstream have advised there is an issue with the line card feeding our connection.

They are sending engineers onsite to investigate.